Bungie Answered
Game Crashing Constantly After Recent Update
Hello team - just as the title states, my game has been crashing every single raid about 1-3 minutes in. It was running fine before the most recent update. I have seen online that this is happening to a lot of people. My specs are RTX 5090 and an Intel Ultra 9 with 64gb of RAM. Please look into this issue before Cyro and ranked drops please!!!!
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Comments
Hello there,
Thank you for reaching out to us.
We understand you've experienced frequent crashing since the latest update to Marathon. We're sorry to hear that's the case. If you haven't yet, then you may wish to reinstall the game, as that can sometimes alleviate crashing such as that which you describe. The following guide contains information which may help with this.
If this crashing persists beyond the troubleshooting, then please let us know whether you're seeing any error codes or messages when the crashing happens, and we'll review.
Hello again everyone,
The fix I came up with yesterday was:
Updating your BIOS (dont do any tuning apart xmp/expo) and Intel Management Engine.
After that I suggest also:
Go to the location where your game is installed, for me its C:\Program Files (x86)\Steam\steamapps\common\Marathon\battleye
Right click on Uninstall_BattlEye -> Run as Administrator -> uninstall it
Then
Right click on Install_BattlEye -> Run as Administrator -> install it
You can also just delete the insides of this folder and game/steam will redownload it back.
If that doesnt work then I am out of ideas and this probably needs official fix.
Hello - I have reinstalled the game, updated all my drivers and verified game files. I do not have an error code to provide because it instantly closes out my game.
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