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Bungie Answered

I get a squirrel error when I log into the game. How do I fix this?

I was just playing a game with friends and I got kicked out to the main menu. When I tried to re-enter, I got this error. I bought the deluxe edition and have played almost 50 hours of the game.
It's been over 14 hours since the error occurred, and I've done everything I could. Steam support provides links to the game's support page.

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2 comments
  • Official comment

    Hello there,
    Thank you for reaching out.

    SQUIRREL is a sign-in error – the game client failed to talk to the Destiny servers during login, so you get kicked before reaching character select. 

    Try these steps

    Check for an outage first
    Look at @BungieHelp and the Destiny Server/Status page to see if there’s a known login issue. If there is, you’ll need to wait for it to be resolved.

    Full restart of game and platform
    Close Destiny completely.
    Reboot your console/PC.
    Launch Destiny again and try logging in.
    Power-cycle your network

    Unplug your modem/router for 30–60 seconds, plug back in, wait for it to fully come online, then retry logging in.
    On PC: check files and security software

    Verify / repair the Destiny 2 install in Steam/Epic/MS Store.
    Make sure your firewall/antivirus isn’t blocking Destiny or BattleEye (temporarily whitelist them and test).

    For more information about this error code, please see our page here
    https://help.marathonthegame.com/hc/en-us/articles/39002190500500-Error-Code-SQUIRREL

  • There's an error in the Marathon game. I've checked the integrity of the files and reinstalled the game, but that doesn't help.

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