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Bungie Answered

Game still crashing after update (intel processor)

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GradualDAMN

Game is still crashing 30 to 100 seconds upon entering a raid. It hard crashes to desktop with no error message. Been like this all day for me and only previously crashed on PC due to map issue with no consistent history of crashing - now it is consistent and unplayable.

Nvidia 5080
Intel Ultra 9 285k 

 

Please if you end up fixing it can you make a post to discord/twitter/website so people know or can check when you sort it?

8

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  • Official comment
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    Bungie Support
    Marathon Support

    Hi there,

    Thanks for reaching out. We're sorry to hear you're dealing with this frustrating situation.

    We can confirm the team has received reports of crashes of this nature and is looking into the situation. We appreciate your patience.

  • Avatar
    Jimmy

    Yeah, it's happening to me too (Intel Ultra CPU). Seems like it's effecting a lot of people on their Discord.

    3
  • Avatar
    danieljcast7

    Same here and I also have an intel CPU

    3
  • Avatar
    Alexer992

    Upvoting and commenting every post so that it gets noticed faster. Same problem here with a i7 ultra.

    4
  • Avatar
    SharkSurfer

    Same problem here with a i7 ultra.

    3
  • Avatar
    michiop77

    I have the same problem with an Intel Core Ultra 9...
    The problem is since the Update 1.0.5... 

    2
  • Avatar
    xariomsenpai

    Intel core ultra 9. RTX 5080. Same issue

    1
  • Avatar
    alex

    Try update the Intel Management Engine, as this seems to fix the issue for some people here in the forums.

    0
  • Avatar
    Tommy

    Hello again everyone,

    The fix I came up with yesterday was:
    Updating your BIOS (dont do any tuning apart xmp/expo) and Intel Management Engine. 
    After that I suggest also:
    Go to the location where your game is installed, for me its C:\Program Files (x86)\Steam\steamapps\common\Marathon\battleye
    Right click on Uninstall_BattlEye -> Run as Administrator -> uninstall it
    Then
    Right click on Install_BattlEye -> Run as Administrator -> install it

    You can also just delete the insides of this folder and game/steam will redownload it back.

    If that doesnt work then I am out of ideas and this probably needs official fix.

    0
  • Avatar
    SlickeryVickery

    Thanks for all help Tommy - since Bungie can't seem to say a word. This unfortunately also didn't work for me - so yeah I think we are out of options until they decide to do something.

    0

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