Bungie Answered
missing extra lux
About a week ago the developers said they where going to increase the amount of lux in the 10$ bundle and hand out the difference to the people that already bought the bundle pre-patch. I just so happened to buy the 10$ and 5$ bundles because i wanted the recon skin. Though when they sent out that email about it and that they sent everyone the 20 lux i noticed that it somehow skipped me because I'm still at 100 lux left. and it wouldn't be that big of a deal that i had to make a post but i wanted the emblem from the vandal pack and I'm 10 lux short. I'm also still missing the glow worm background and smiley-worm emblem and kit, i have all the other twitch drops though. I have screenshots i can show as well if proof of purchase is needed.
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Hey there,
thank you for reaching us about your issue.
Please fill out the correct contact form in this page explaining your issue: https://help.marathonthegame.com/hc/en-us/articles/46628723822356-Contact-Form-Missing-LUX-or-Shop-Purchases
I filled out that form last wednesday and never got more than an automated response. After 4 business days i figured i would try and reach out here. i'll fill out the form again though. thank you and have a good day.
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