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Bungie Answered

Game crashes every 5 minutes after update 1.0.5

I have an nvidia rtx 5070ti gpu and a intel core ultra 7. I had no problem running Marathon server slam nor the first version, but after the 1.0.5 update my game crashed every 5 to 8 minutes. It is not map related, it had happened in every match. I updated the drivers and uninstalled and reinstalled the game already. I know it is not a bug per se, but I don't know where else to reach out. Thanks in advance, I love your games.
6

Comments

10 comments
  • Official comment

    Hey there,

    Thank you for reporting.

    We already received the report of your crash automatically in-game. We would still recommand following this guide for some troubleshooting guide if you keep crashing: https://help.marathonthegame.com/hc/en-us/articles/39001262917908-Installing-Reinstalling-and-Updat… 

  • I have the same issue. I have a 5090. Shame, because i was really enjoying my time.

    1
  • Same issue. Things I did and wont help you just to spare your free time from this clearly substandard annoyance by bungies sheer incompetence:

    Tried to disable real life virus protection,
    Disable firewall
    Force the game in DX11 and DX12 modes.
    Launched the game with admin rights and win7 compatibility.
    Forced battleeye reinstallation,
    Installed/reinstalled newest C++ Redistributables,
    Restarted PC, verified integrity, reinstalled game
    All my drivers are up to date.

    Now I expect bungie to either fix this game within few hours or drop a refund. Appreciated.

    2
  • same here

    0
  • I have 5 event viewer events related to the crash of the game with Event ID 1001:
    However, I am unable to attach .dmp files here but if needed just give me heads up.

    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 101
    P2: e
    P3: 0
    P4: ffffb101108d7180
    P5: c
    P6: 10_0_26200
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    ____________________________

    Fault bucket , type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 141
    P2: ffff8407076df460
    P3: fffff802443eed90
    P4: 0
    P5: ffff8407062ac200
    P6: 10_0_26200
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 

    ____________________________

    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: fc
    P2: fffff80763379073
    P3: 890000012bcb0121
    P4: ffffc809aab16fa0
    P5: 2
    P6: 10_0_26200
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 

    ____________________________

    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 101
    P2: e
    P3: 0
    P4: ffffb70161582180
    P5: b
    P6: 10_0_26200
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 

    ____________________________

    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 50
    P2: fffff00c79517370
    P3: 0
    P4: fffff805eaf678e4
    P5: 2
    P6: 10_0_26200
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 

    1
  • Hello everyone, I fixed it. 
    Thank you InFamousKID for this log dump as I dont have it on my PC and it told me enough to resolve the issue.

    Please update your BIOS and Intel ME via ME Update Tool assuming you are running Intel CPU. I dont use AMD so I cant help there.

    The issue might also be with undervolting your CPU, I did not test it yet as I have put all my BIOS settings to default and just enabled XMP/EXPO

    Game works now.

    1
  • Also thanks to Alex for pin-pointing the issue. It is with intel management engine. Please update your intel management engine to fix the issue.

    0
  • Im having the same issues as Alex since the 1.0.5 patch. Im also on PC, running a Intel core ultra 7. 32 gigs of ram as well. 

    1
  • We are investigating issues with intel recurrent crashes.

    1
  •  Thanks Bungie

    0

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