Bungie Answered
Drops Graffiti
I have linked my Twitch and Bungie accounts, but the drops I earned still don’t appear in the in-game mailbox. Could someone please help me? I’ve been waiting for about a week for the 48 hours it says it can take for them to appear in the mailbox, but they still haven’t shown up.
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Hi there,
We're seeing a rise in reports about this and are currently investigating.
In the meantime, to confirm that you successfully earned the Twitch Drop, locate your "Redeem Code" page in your Bungie.net account and then click on "Partner Rewards." Your Twitch Drops will appear on this page.
If the Twitch Drop doesn't appear, log in to Twitch's website and view your Drops Inventory to see all the Drops you've earned. Click on the "Claim" button on any Marathon Drops that have that option below them, go back to your Partner Rewards area, and click the "Refresh" button to get the Drop to appear.
Unearned Marathon Twitch Drops will not appear on this page.
If the Drop still doesn't appear, you may need to connect or reconnect your Twitch profile to your Bungie.net account and follow the above steps.
I already checked the Partner rewards page and nothing appears there. Also, on my Twitch drops page it shows that I already claimed them, but it’s still the same. Earlier I also linked and unlinked my Twitch and Bungie accounts about four times, and it’s still the same.
I hope this gets fixed soon because I love Marathon.
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