Thank you for reaching out and for the screenshot.
We understand you're experiencing an issue. However, we're unclear as to the exact nature of this issue which you are reporting. For our investigation, could you kindly clarify if you mean to say you're experiencing an issue with skins? Or with the in-game lighting and visual effects? If more helpful for illustrating the situation, you can link us to an uploaded video too. We'll then review. Thank you.
Sometimes in game i have problems like this. Thay can show everywhere and anytime when they want. It can be small, around objects or on all screen like. I can record video a bit later. I think its problem with shaders. I tryied to change settings and run game with -dx11 start setting, but it isnt help
Having viewed the video, we now understand you're experiencing a visual issue. So we can assess the cause of this more effectively, please let us know the OS and GPU of the PC you play the game on. We'll then review.
Comments
Hi there,
Thank you for reaching out and for the screenshot.
We understand you're experiencing an issue. However, we're unclear as to the exact nature of this issue which you are reporting. For our investigation, could you kindly clarify if you mean to say you're experiencing an issue with skins? Or with the in-game lighting and visual effects? If more helpful for illustrating the situation, you can link us to an uploaded video too. We'll then review. Thank you.
Sometimes in game i have problems like this. Thay can show everywhere and anytime when they want. It can be small, around objects or on all screen like. I can record video a bit later. I think its problem with shaders. I tryied to change settings and run game with -dx11 start setting, but it isnt help
https://youtu.be/h2yLobh_jUo This is link on video. I can make more videos if you need
Hi again,
Thank you for your replies and the linked video.
Having viewed the video, we now understand you're experiencing a visual issue. So we can assess the cause of this more effectively, please let us know the OS and GPU of the PC you play the game on. We'll then review.
Os - Windows11
GPU - Intel(R) Iris(R) Xe Graphics
Please sign in to leave a comment.