Bungie Answered
not receiving twitch drops
hi i have connected my twitch and bungie accounts successfully for a few days (also reconnected) but have yet to receive any of my drops in game, while i do have them in my twitch inventory. i know this is a recurring issue for people but i'm wondering if it could be given to me manually?
thank you
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Hi there,
We're seeing a rise in reports about this and are currently investigating.
In the meantime, to confirm that you successfully earned the Twitch Drop, locate your "Redeem Code" page in your Bungie.net account and then click on "Partner Rewards." Your Twitch Drops will appear on this page.
If the Twitch Drop doesn't appear, log in to Twitch's website and view your Drops Inventory to see all the Drops you've earned. Click on the "Claim" button on any Marathon Drops that have that option below them, go back to your Partner Rewards area, and click the "Refresh" button to get the Drop to appear.
Unearned Marathon Twitch Drops will not appear on this page.
If the Drop still doesn't appear, you may need to connect or reconnect your Twitch profile to your Bungie.net account and follow the above steps.
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