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Bungie Answered

Haven't received Twitch Drops

NAME - ZIG™#8303

PLATFORM - Steam

ISSUE - Have not received a single Twitch Drop, it's been two weeks. I have done everything recommended on other posts and still nothing.

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  • Official comment

    Hi there,

    We're seeing a rise in reports about this and are currently investigating.

    In the meantime, to confirm that you successfully earned the Twitch Drop, locate your "Redeem Code" page in your Bungie.net account and then click on "Partner Rewards." Your Twitch Drops will appear on this page.

    If the Twitch Drop doesn't appear, log in to Twitch's website and view your Drops Inventory to see all the Drops you've earned. Click on the "Claim" button on any Marathon Drops that have that option below them, go back to your Partner Rewards area, and click the "Refresh" button to get the Drop to appear.

    Unearned Marathon Twitch Drops will not appear on this page.

    If the Drop still doesn't appear, you may need to connect or reconnect your Twitch profile to your Bungie.net account and follow the above steps.

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