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Bungie Answered

Bug Report: Havent recieved any of the twitch rewards

Bungie Account Name: murae#2464
Platform: Steam

DescriptionI completed my twitch drops a while ago and I still haven't received anything.
I've made sure my accounts are connected

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Comments

2 comments
  • Official comment

    Hi there,

    We're seeing a rise in reports about this and are currently investigating.

    In the meantime, to confirm that you successfully earned the Twitch Drop, locate your "Redeem Code" page in your Bungie.net account and then click on "Partner Rewards." Your Twitch Drops will appear on this page.

    If the Twitch Drop doesn't appear, log in to Twitch's website and view your Drops Inventory to see all the Drops you've earned. Click on the "Claim" button on any Marathon Drops that have that option below them, go back to your Partner Rewards area, and click the "Refresh" button to get the Drop to appear.

    Unearned Marathon Twitch Drops will not appear on this page.

    If the Drop still doesn't appear, you may need to connect or reconnect your Twitch profile to your Bungie.net account and follow the above steps.

  • I've tried reconnecting and it still does not appear in my bungie account page. On twitch it says that it is all claimed

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