Bungie Answered
Got killed on exfil for no reason
I played a solo run and had about 20 seconds left when activating a guarded exfil. I killed the enemies and then the final exfil showed up just next to it. The 30 second timer activated, but I decided on still going to the guarded one. It seemed like everything was normal but then suddenly I died as I was about to matter transfer.
This is of course unfortunate but also probably a bug that needs fixing. I lost my items and progress on the "Parasitism 2/5" contract. Which sucks. Any possibility to get everything back?
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Comments
Hello there,
Thank you for reaching out.
We understand you experienced an odd death in Marathon. We also understand that you recorded a videoclip of the incident. So we can assess what happened, please consider uploading the videoclip to a site like Youtube, and linking us to it here. We'll then review.
I can provide a video clip if necessary.
https://youtu.be/uSOXpZRGp8c?is=OI6I9_N5XIoBiz71
Hello again,
Thank you for this clip.
Having reviewed the clip, we see the level timer ran out before you exfiled. This would be why this exfil was not successful. We hope that this clarifies what would have caused what you experienced.
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