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Bungie Answered

NON STOP CRASHING

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BasedLiberty

Can anyone from Bungie or Chat please help trouble shoot this non stop crashing issue its a total disgrace I have zero crashes with any other video game or software. 

The crash happens when loading into the map with 3 team mates 

Task Manager says non of my computers parts are anywhere close to max usage

My pc Specs are

Windows 11 PRO
7600 AMD CPU
1070ti GPU
32gigRam
SSD Samsung
1000 Internet up/down
Everything else is modern computer parts

It feels is if this game cant handle anything to do with Alt tab fullscreen or menus changing If I had to guess its mainly a bug to do with alt tab though it still happens even when not doing. Also its as if the longer you play the game or possible fill your inventory the game crashes.

I find the support for this game extremely poor zero ways to get help and zero ways to report cheaters or toxic enemies feels super unprofessional this company I personally would like my money back but its too late now. The game does not work as advertised and the constant censorship of the problems is making me angry.

FIX THE GAME BUNGIE 

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    Bungie Support
    Marathon Support

    Hi there,

    Thanks for reaching out. We're sorry to hear you're dealing with this frustrating situation.

    We can confirm the team has received reports of crashes of this nature and is looking into the situation. That said, you could try the following potential solutions in the meantime, which some players have reported success with:

    • If you recently installed any new driver update, please try reinstalling the update in question. Alternatively, you can try going back to a previous driver version if you are comfortable doing so.
    • You can go to Settings -> System -> Recovery -> Fix problems using Windows Update to see if that helps. 
    • Ensuring that both BattlEye and Marathon are whitelisted by your antivirus software could also have an effect, though it seems you've already looked into similar settings.

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