Game crashes directly after login loading screen
Liqd#4179
Steam
Ever since the previous update, I have been unable to play because everytime I start the game and try to login from the main menu, the game starts its loading and then at the end of the 10-15 seconds of loading, the audio cuts out and the game closes itself or crashes.
Started happening on Wednesday evening, I've tried everything in previous posts about the issue and to no avail.
This being the main one ive been following: https://help.marathonthegame.com/hc/en-us/community/posts/47140743936148-Crash-to-desktop-Signing-in?page=1#community_comment_47168644435604
Here is a video of the issue happening: https://www.youtube.com/watch?v=aboICt52adg
Please let me know if this is going to be resolved in a new hotfix soon or if theres a reason behind it because i really enjoy the hell out of this game and and having to spend hours of troubleshooting on my own has been exhausting with none of the solutions i've tried from all the different methods i tried from the post the above link.
Comments
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are having stability issues in the game when loading in. We've received some various reports of this issue and are investigating it further. We've noted the video to aid with the investigation.
Yea same issue here since update
upgrading to windows 11 helped me. If you are on 11 try to update it, it helped some folks out there
same here and I'm never going for win 11 for a game
Having the same issue, on the most up to date win11 update and still no luck, tracking both this and the other post you mentioned, hope they can find a fix.
OMG HUGE UPDATE for anyone else having this issue after many many hours of trouble shooting i found my fix, it looks like a big windows update came out at the same time as the patch and reinstalling the current version of my windows worked!
Go to System > Recovery > 'Fix Problems using Windows Update' > Reinstall now
Took about 30 mins for the update finish downloading and installing and another 5 mins after restarting for all the updates to apply but it works!!
No Peachiko, the game didn't worked even before I did the windows update. It crashed after the week 1 update of the game.
Also this doesn't work on win10. But thanks for the news and I'm happy you're free from the problem.
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