Bungie Answered
Completed both sets of twitch rewards, only received one
Completed both sets of 4 items for the twitch rewards, but only received the second set of 4 items. still missing Twitch Engine Weapon Skin, GLOWworm Weapon Sticker, WEAVEworm Background and SMILEYworm Emblem & Kit
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Hello there,
Thank you for getting in touch with us.
We understand that you're having difficulty acquiring some Twitch Drops. To confirm that you successfully earned the rewards, locate your "Redeem Code" page in your Bungie.net account and then click on "Partner Rewards." Your Twitch Drops will appear on this page.
If you're unable to locate the Twitch Drop:
Click the "Refresh" button at the top of the page beside "Missing Twitch Rewards" and the page will update with any Twitch items you've earned.
If the Twitch Drop doesn't appear, log in to Twitch's website and view your Drops Inventory to see all the Drops you've earned. Click on the "Claim" button on any Marathon Drops that have that option below them, go back to your Partner Rewards area, and click the "Refresh" button to get the Drop to appear.
Unearned Marathon Twitch Drops will not appear on this page.
If the Drop still doesn't appear, you may need to connect or reconnect your Twitch profile to your Bungie.net account and follow the above steps.
i only received the 4 items on the left, I've completed all of the steps, and the twitch support regarding the items drops says to not contact them and contact marathon support instead.
my twitch name is: lslbeats
my marathon name is: ,=,e
missing drop names: Twitch Engine Weapon Skin, GLOWworm Weapon Sticker, WEAVEworm Background and SMILEYworm Emblem & Kit
It seems like bungie is putting the blame back onto the customer with this one. They keep auto-replying with suggestions to relink your account. I really hope bungie can make things right, because a simple twitch drop campaign should not be this difficult. I will not be supporting, nor telling my friends to support a game with this "blame the customer" attitude. I literaly only care about the bingus emblem. Please fix the drops that your customers that supported your brand new IP rightfully earned.
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