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Bungie Answered

I can't hear my teammates but they can hear me

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jOHNNY uTAH

I've already tried disabling all other devices besides my headphones and mic and then selected them in game. I can see they are talking and they can hear me I just can't hear them. I've tried with and without proximity chat with and without the noise suppression and with and without the positional crew chat. I'm at a loss for what else I can do to have this work.

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  • Official comment
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    Bungie Support
    Marathon Support

    Hi there,

    Thanks for the report.

    Could you give us some additional details to along to go along with your report?

    Your Bungie Account Name
    Your Platform
    The approximate time that this happened

    If you are able to record a video, you can upload it to a site like Youtube, link it to us here, and we'll be glad to take a closer look at the issue.

  • Avatar
    chiparoo95

    This is still an issue that needs sorted out. Lobby chat will be fine and then suddenly in a match I cannot hear my teammates but they can hear me or vice versa. If I turn open chat on and off mid game it fixes itself, but I should not have to waste time doing it in a competitive environment.

    0
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    Ghost_Fox076

    He's not the only one with this problem.

    0
  • Avatar
    NightmareTaco
    (Edited )

    This is still happening as of yesterday. Sometimes just one teammate won't be able to hear one other teammate. Sometimes two teammates won't be able to hear each other, but the third can hear everybody. And then in the lobby it's just fine. And then the next match will work perfectly! This happens to me maybe between 1-10 to 1-20 games for me. 

    I've got a clip to share. Taken on May 1, 1:34 PM EST. In this clip, Sketch cannot hear me (Taco). Set can hear both of us, and I can hear Sketch. Sketch could not hear me the entire match. We played other matches together and were fine, and in the lobby we were fine. Also, fwiw, I play amazing well in this clip, so it's fun to watch, too, haha: https://www.youtube.com/watch?v=9WH5I9WeHBg

    Edit: Sketch and I were both on PS5, but we've had this issue when he was on PC and I was on PS5 as well. I'm really hoping this can get added to the "known issues" list.

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