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Bungie Answered

Twitch Drops

Hello,

I’m having an issue with Twitch Drops not appearing in my Marathon account.

My Twitch account is connected to my Marathon/Bungie account, and I claimed all of the Twitch Drops through Twitch. I successfully received the second set of drops in-game:

  • White & Purple Weapon

  • Graffiti Bingus Sticker

  • Graffiti Bingus Background

  • Graffiti Bingus Emblem

However, I never received the first set of drops, which are:

  • Twitch Engine Weapon Skin

  • GLOWworm Weapon Sticker

  • WEAVEworm Background

  • SMILEYworm Emblem & Kit

Twitch shows that I successfully claimed these drops, but they never appeared in my game account. Everyone I know who claimed them already has them in their accounts, so it doesn’t seem like a delay.

I am including screenshots showing that the drops are marked as claimed on Twitch but are not appearing in my game.

Thank you for your help.

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Comments

3 comments
  • Hello there,

    Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with some of your Twitch Drops. If you haven't already, we'd first recommend going through our Twitch Drops Help Article. If the issue persists, please try closing the game fully and relaunching it and please also go through and claim anything that you have in your messages in-game. Please ensure you have some Vault Space available, as, depending on what you need to claim, you may need Vault Space.

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  • pac man 2434 Please check in game for your Twitch Drops now.

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  • I checked in game and the drops are there now. Thank you for the help!

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