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Bungie Answered

Did not receive Deluxe Edition bonuses after purchase

Hello,

I purchased the Marathon Deluxe Edition, but the bonuses included in this edition were not granted to my account.

Issue details:

  • Game edition purchased: Marathon Deluxe Edition

  • Platform: Steam

Problem description:
After purchasing the Deluxe Edition, I logged into the game but did not receive the Deluxe Edition bonuses or rewards that should be included with this version. I tried restarting the game and logging out/in again, but the bonuses still do not appear.

Please check my purchase and help restore the missing Deluxe Edition rewards.

Thank you.

1

Comments

2 comments
  • Hello there,

    Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with your Deluxe Edition content. We'd received some reports of this issue and we have attempted to push through a fix. Please close the game fully, check to make sure you have the pack installed and relaunch the game. If you are still missing the content, please let us know!

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  • Thanks a lot, now everything has appeared!

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