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Bungie Answered

Lost prestige key marathon c.03

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charmop82
Had a key for a while in my vault. Farmed a marathon c.04 key in dire marsh. Lost the key marathon c.03 that was in my vault for no reason. Would like it back
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  • Official comment
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out to us.

    We understand that you had an item disappear from your inventory. We're sorry to hear of this, as we can imagine how this may have caused concern. So that we can effectively look into this, please share the following details for our investigation:

    • The platform you play on.
    • The approximate date and time of this incident.
    • Did any particular actions apart from obtaining the other key seem to lead to this?
    • Screenshots or video footage demonstrating your inventory before and after this loss.

    Once we have the above, we will investigate this further.

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