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Bungie Answered

Audio issue while using AirPods

When I play at work occasionally I have to use AirPods, after the loading screen I get a buzzing sound and lose 90% of the audio. They work fine with all other games. Have seen many other YouTube videos of people having the same issues.
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4 comments
  • Official comment

    Hello there,

    Thanks for reaching out to us.

    We understand that you're experiencing audio issues when using AirPods. We're sorry to hear of this, as we can imagine the impact that this may have had. So that we can effectively investigate what may be causing this, please consider replying with the following details:

    • Are you playing on Steam? If not, please specify which platform you're on.
    • The approximate date and time you first noticed this issue on.
    • The model of AirPods in use and their connection type.

    Once we have this information, we'll review and see if any more details are necessary to help us look into this.

  • This issue has happened since release date and I have posted the issue on many places except here. I’m using AirPod Pro’s via Bluetooth connection on steam with windows 11. Many forums have players showing this issue also. The game loads and the volume is fine but once I’m at the main menu I get a buzz and then the sound is super muffled

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  • Hello again,

    Thanks for these details.

    We've taken note of your report and will be sure to investigate this on our end. Thanks again for alerting us as to your experience with your AirPods and Marathon!

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  • I was able to fix the issue by going to my AirPods properties in windows and disabling “hands free telephony”

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