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Bungie Answered

Unable to launch Past BattleEye ?

Am I the only one experiencing this? I have a 5070ti with an i7 14k . 
When I launch the game through Steam, it goes through the updating , launching, via BattleEye , then it does nothing. A silent crash.
I have uninstalled and re-installed a couple times. Cleared cache in steam.
I have updated drivers, updated windows, even went into BIOS to make sure TPM was enabled. I went into the firewall settings and allowed marathon.exe + the launcher.exe as well as battleeye.exe , tried uninstalling and re-installing battleeye etc via program files.

I'm wondering if this has to do with WINscp, or UE5? In the eventviewer, i am seeing a kernel error when the app crashes / doesn't launch. This still happens after a Reboot and a cold launch, there are also no start-up apps etc.. 

Unplugged second monitor and Capture card.
I disabled some other windows security features as well just to test and still nothing has worked.

I bought it last night and haven't been able to play. Anybody else having this problem?

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Comments

4 comments
  • Official comment

    Hi there,
    Thank you for reaching out.

    Since you’re crashing right after the BattleEye splash with no window ever opening, it’s most likely either:
    A driver / system‑level issue (especially with the kernel error in Event Viewer), or
    Something still blocking BattleEye or the game at startup.

    A few focused things you can try next:
    Run as admin / disable overlays
    Right‑click your Steam shortcut → Run as administrator, then try launching Marathon.
    Fully close Discord / Steam / NVIDIA / AMD overlays, capture tools, and any OSD/monitoring apps (Afterburner, RTSS, etc.), then test again.
    BattleEye & anti‑virus
    In …\Marathon\BattlEye, right‑click the installer and Run as administrator to reinstall BattleEye.

    Temporarily disable or create exceptions in any third‑party antivirus/endpoint/security tools for:
    marathon.exe
    the launcher executable
    bedaisy.sys / BattleEye services

    Clean boot test
    Try a clean boot of Windows (no non‑Microsoft startup services), then launch Steam → Marathon. This helps rule out background software conflicts.

  • Hello,
    I have the same problem and tried the solutions you suggested. Is there a way to access Logs (from Marathon, Battle Eye or something else) to catch where the gmae is being stopped, and maybe guess what's stopping it from launching?

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  • Hi, and thank you for your response Bungie. I have tried all of the above recommended options but to no avail. I did everything recommended except a clean boot / fresh install of Windows, because I just have too many resources and assets I'm developing personally to install a clean version of windows to get this particular game to launch. I'm sure it'll work soon with a patch, but I am contemplating on just going ahead and doing a clean install of Windows and seeing if this solves the problem.. That to me is a last resort option and also I know others may not have the same options or consider them. I do have a newer build PC with good specs, so I just don't see where the problem would be other than developer tools being picked up by the marathon.exe / launcher . 

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  • After HOURS of attempting to figure out the problem, I've found the solution AVX was disabled in my BIOS. I enabled it and it worked, instantly..

     

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