Bungie Answered
Rewards pass voucher missing
- Bungie Account Name - Redacted8847#3238
- Platform - Steam
- Description of Issue - My rewards pass appears to have disappeared from my account. Upon going to redeem it, I am only prompted to purchase the pass with Lux and not given the option to use my voucher.
- Rough Date and Time of issue - 3/9/2026
- Repro steps - It may have occurred when I inspected one of the knife skins and it showed as available for 1 lux. I went to purchase it but it seems instead of taking 1 lux it cost my rewards pass voucher instead.
- LINKS: N/A
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Comments
Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with your Reward Pass voucher. For us to have a closer look into what may have occurred, please submit a request through our Missing LUX or Shop Purchases Contact Form.
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