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Bungie Answered

WEASEL error

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Monkeyplays17

Hello, I've tried various fixes for the problem, including checking my Wi-Fi connection over 10 times and changing various settings to ensure that the problem is not on my end. I've tried various fixes that I found online, but I'm still getting the same error. I pre-ordered the deluxe edition, but I haven't been able to play the game since the second day after the launch. Are there any other fixes that I can try, or is there an update on how to resolve the error?

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  • Avatar
    CloudyMinds

    Yep same here. Their help page is about as useful as a paper mache bomb shelter.. you'll get one of the Bungie support accounts in this thread stating more obvious troubleshooting steps and redirect you to the useless "help" page. Crazy how this issue was fixed instantly during the server slam, but still hasn't been fixed after the game's release.. Let's see how many more days this issue will persist for. 

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  • Avatar
    Gitorian

    Since day two of the Server Slam and since release I'm consistently hitting the following error:
    "Could not connect to Marathon servers. Check your network configuration and try again. For information on resolving this issue visit help.bungie.net and search for error code: WEASEL."
    I'm the only person on my network, on PC, using a wired Ethernet connection. Every other online/multiplayer game works perfectly fine. Nothing in my setup has changed since yesterday when the game worked.
    I've gone through both the Marathon Network Troubleshooting Guide and the Error Code WEASEL page and completed every step listed. Below is a full list of everything I've tried:

    • Verified game files
    • Forwarded all required ports (TCP and UDP)
    • Reinstalled the game
    • Reinstalled BattleEye
    • Restarted my router (full power cycle)
    • Changed DNS servers (tested 1.1.1.1 and 8.8.8.8)
    • Enabled and disabled UPnP
    • Closed all unnecessary background apps and downloads
    • No third-party antivirus — Windows Defender only (tested with it temporarily disabled)
    • Tested with a VPN (and without)
    • Disabled DLSS Override in the Nvidia App
    • Tried a different Steam account
    • Flushed DNS cache (ipconfig /flushdns)

    System info:
    OS: Windows 11 Pro 23H2
    CPU: AMD Ryzen 9 9800X3D
    GPU: RTX 4080 (Driver 591.74)
    RAM: 32 GB

    Country: Germany
    ISP: Deutsche Telekom

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  • Avatar
    Bungie Support
    Marathon Support

    Hello there,

    Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with this error code appearing. We've received reports of elevated instances of this code and we're looking into the underlying issue. Keep an eye out on our BNG Server Status X/Twitter page for any additional information/updates.

    -1

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