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Bungie Answered

disconnecting from match

I tried to get back into the game but no error code appeared. I waited for the connection to work, but I couldn't get back in.

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  • Official comment

    Hi there,
    Thank you for your report.

    Rejoining the same run is only possible for a short time after a disconnect. If the server closes the match (for example, your crew finished the run or wiped, or too much time passed), you’ll be sent back to the lobby and won’t be able to rejoin that specific game.

    If you’re stuck on a “connecting”/loading screen with no error:
    Return to the title screen if possible, then try signing back in.
    Fully close and restart Marathon and your platform (PC / console).
    Check your network (preferably use a wired connection, power‑cycle your modem/router, and make sure no large downloads/streams are running).
    On console, run your platform’s network test and then try again.

    You can also go here to take a look at our general Network Troubleshooting Guide for more information
    https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide

    If this keeps happening, please also let us know:
    Your platform (Steam / Xbox Series X|S / PS5)
    Your region
    Approximate time and timezone of the disconnect

    Whether you saw any red network or disconnect icon before it happened
    That information helps us investigate what’s going on in the background.

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