Bungie Answered
Twitch drops not received despite being linked
I'm looking to acquire the last two twitch drops that I earned (background and gun skin). I claimed all four items off the same twitch account at the same time, so it's not a linking or timing issue, and I double checked this recently to ensure they're both claimed and linked correctly. It is still within the right time frame, so I'm just wondering what else I can do here as I would like to have them.
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Hello there,
Thanks for reaching out to us. I'm sorry to hear that you are still having issues with your Twitch Drops. We'd encourage you to go through our Twitch Drops Help Article if you haven't already. If they are still missing despite the steps on that page, please note that it may take 48 hours for the drops to make their way into the game. If you are still missing all the rewards after this time has past (would land on tomorrow afternoon/evening depending on your location), please let us know.
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