Bungie Answered
Twitch drops not delivered ingame despite linking twitch and redeeming.
Hi! As the title suggests, in my twitch rewards dashboard I can see I earned all the marathon drops and I successfully hooked it up to the right account and redeemed them yet I can't see any of them ingame. nor on my bungie redeem account. anyone from bungie able to assist?
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Hello there,
Thank you for reaching out,
For information on Twitch Drops and how to troubleshoot them, please see our Twitch Drops page here:
https://help.bungie.net/hc/en-us/articles/8048011793812-Twitch-Drops
For further troubleshooting, please reach out to Twitch Support.
Hi, I followed every step in that guide and I still don't have my drops. Twitch said to contact you guys and that it's your issue.
Same issue here, items are missing
Same here
Guys, the Twitch Drop rewards are granted in Marathon when the game releases. They won't be available during the Server Slam.
Yeah the drops are for the full release but they should've been shown in redemption history already, I'm having the exact same issue, no problem whatsoever claiming Destiny 2 rewards like 2 months ago but for Marathon they just don't show up, also Customer Support is copypasting the exact same answer for everyone with this issue, to go to their drops troubleshooting page, despite doing everything that it says there fixes nothing at all... It's a problem on their end, not us.
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