Bungie Answered
Emblem “Volatile Trade” is still locked in Customization
Hello. I completed the Codex challenge “Collector”. It is marked as completed in the Codex, but the reward emblem “Volatile Trade” is still locked in Customization → Profile → Emblems. I play on Steam. I already restarted the game/Steam and changed emblem filters, but it is still locked.
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Hi there,
Thank you for reaching out and for reporting this.
Please provide the following details to add to your report:
Hello,
The approximate date when I unlocked the Codex entry was between June 16 and June 18, around the middle of the day.
After I completed the challenge, the Codex entry was marked as completed. I then went to Customization / Profile / Emblems to equip or claim the emblem, but the “Volatile Trade” emblem did not appear as unlocked and remained locked.
The issue is still happening today. I have already tried switching the emblem filters to all available options, including Owned and All. I also fully closed and relaunched Marathon, and I completely restarted Steam as well. Unfortunately, none of these steps fixed the issue, and the emblem is still locked.
I contacted support this late only because I hoped the issue would resolve itself and the emblem would appear after some time, but that did not happen.
Thank you.
Hello there,
Thank you for the extra details.
We have taken note of your report and will investigate this on our end.
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