Bungie Answered
RUN/HIDE 6/6
Bug Report – Outpost Trio Mode | Hide & Run Mission 6/6
June 25, 2025 – 2:00 AM
During an Outpost Trio match, on the Run/Hide mission (6/6), one of the robots got stuck outside the red wall boundary, making it impossible to eliminate. As a result, the game was completely blocked and we were unable to complete the mission or trigger any event.
Please watch the attached video for reference.
We managed to clear the entire map, so we’d like to request our loot back, as well as some form of compensation for the lost progress.
Player ID: Baby_Wizzy#7835
Feel free to reach out if you need any additional information.
link: https://youtu.be/Wm6bMl1D9Lg?is=tEnP6gZyEQQ8_ub0
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Kommentare
Hi there,
Thank you for the report.
We are aware of players reporting this issue and are investigating.
Support is unable to restore any lost loot, and any refunds that can be offered are handled automatically by the game systems, not manually through support.
Hello,
Thank you for your response.
In this specific case, a manual review is necessary, as the in-game refund system only triggers in cases of server disconnections. This situation does not appear to be covered by the automated process, so it requires individual handling.
Please escalate this for case-by-case review.
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