Bungie Answered
Getting VAC banned for no reason on steam
Months ago, I was permanently banned out of no where mid game on steam. I have filled out several reports, with no given reason on what happened to my account. I always would play trio fills and would just learn how to play from teammates. This was my favorite game that came out this year, and I've played every single bungie title, never breaking code of conduct. I just want to play your game I don't understand what happened.
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Kommentare
Hi there,
Thanks for reaching out.
If your account has incurred a ban, then the way to contact our Security team about it is through the Appeal Ban or Restriction Contact Form.
If you have already submitted a ticket, you have done all you can, and will need to wait for a response. Ban appeals are not conducted on the forums.
Yes, I have done that multiple times like I said, and the response that I got was "we cannot provide any information on what led to the ban" THERE ISNT ANY INFO TO GO OFF OF BECAUSE I WAS NOT CHEATING, and that's why I have tried literally everything else. Contact forums, contacting people through discord, reddit, and the list goes on. Multiple people in this contact forum have reported the same issue that I have, and like I had stated I have played within fully of Code of Conduct, when your "Automatic ban system" is triggering on people that clearly are not cheating, thats a huge issue. There wouldn't be that many reports in contact forums of people trying to get their account back from VAC bans if they were actually cheating or doing wrong. Just doesn't make any sense at all why you cannot reevaluate your anti cheat system. And why would I even reconsider re purchasing the game when I got banned for just breathing on your video game. Never have once experienced this lack of care with any other game.
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