Bungie Answered
Placed in Trios lobby even when 100% confirmed I selected SOLO and Crew fill is OFF
- Bungie Account Name - alphabet#3137
- Platform - PS5
- Description of Issue - Even when confirming Solo is selected and crew fill is turned off, I am still being placed in matches with trios of players. This happened multiple times today and I even recorded recent game play and went back and confirmed I had made the correct selections before queuing and it still happened.
- Rough Date and Time of issue - Today 5/16 around 12pm PDT
- I did not save the video of this issue as it was very long, but I did double check the video multiple times to make sure that SOLO and CREW FILL OFF was selected before queuing and the issue still occur ed and i have seen reports from many others on Reddit that the same thing is happening to them
2
Kommentare
Hello there,
Thanks for reaching out to us with your report.
We understand you were placed in a trios lobby, despite selecting solo and ensuring crew fill was off. We're sorry to hear of this, as we can imagine the impact of such an issue. If you experience this again and record footage, please consider uploading the footage to a site like Youtube and linking us to it here. We'll then investigate.
I have a recorded video of this happening to me!! This happened multiple times today.
Hi, per this thread
https://help.marathonthegame.com/hc/en-us/community/posts/50372572811156-Mistakenly-put-in-the-wrong-lobby
Another commenter has a video uploaded:
https://youtu.be/6ibjWkmhTgM?is=uUofeTxernsfSTm0
I also have one:
https://youtu.be/nCInOkERp5Q?is=_F6IAFUkg9fAxUqM
In my video, you can see that I queue into solos, find two people while I’m talking to over pro chat and then also get killed by a triage with an assassin running up after. Given they were not talking in pro chat they were either a team or they were grieving. But I think given the experiences of others they were a team. They also had a thief later on that I did not get a video of.
Bungie, it just happened again in my first match today.
https://youtu.be/UUScPhY2d38?is=4Q4xIk2A2Li6A9Ag
I cannot play until this is fixed.
Hey there,
Thanks for replying to this thread with the provided links.
At this time, we have taken note of this issue affecting solo fill. We will be sure to investigate this on our end.
Hi! Thank you so much for looking into it :)
If you need anything else from me let me know, I’ll be glad to help.
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