Bungie Answered
Marathon Crashing after Completing a Match
I personally haven't experienced it, but my partner has been crashing every time he loads out of a match. Booting up the game, navigating the menus, and actually playing the game all work just fine. I'm not sure why, or what's happening, but his game freezes and closes right after we exfil or wipe. It's really frustrating, and it's sad to see considering he's a loyal fan of the game. I'd hate to see him quit because of this annoyance. Hope it can be figured out soon.
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Kommentare
Hi there,
Thank you for reaching out.
I'm sorry to hear that your partner is having issues with the game stability when trying to play the game.
To start out, if he is on PC, we'd recommend trying to verify the game file integrity through steam to see if it helps. If the issue persists, please ensure that all of his drivers, windows, and his BIOS are all fully up-to-date. Lastly, if those two steps don't help, please try uninstalling and reinstalling the game.
If he still runs into the same issue despite all of this, can he provide us with a copy of his DxDiag? He can copy and paste it over on PasteBin and provide us with the link.
If he is experiencing this on console, please go through this guide to reinstall Marathon on his console and clear his console's cache as well to see if that helps resolve the issue.
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