Bungie Answered
Missing lvl 75 sponsered kit from reset
I hit level 76 but did not receive the level 75 kit from reset
1
Kommentare
Hello there,
Thank you for reaching out to us.
We understand you didn't receive a sponsored kit you expected for the level you hit last season. We're sorry to hear of this. For our investigation, could you kindly let us know when you reached level 75? Also, please consider recording a video or screenshot of the issue, specifically showing where you would normally claim the kit via the Codex. If you record footage or screenshots, you can upload them to a site like Imgur or Youtube, and link us to them here. We'll then investigate.
I hit level 75 around 3-4 days ago. Here is a link to the screenshot of the codex page showing the kits I did recieve https://imgur.com/a/RGmxzmo
Hello again,
Thank you for your follow-up and the link.
We have received reports of players not receiving their sponsored kit for hitting level 75 last season. At this time, we're investigating what's caused this. Your patience while this is investigated is appreciated.
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