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Bungie Answered

Was playing and got stuck

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BakedPotato
Was constantly falling between a ladder and a railing on dire marsh lost all my equipment for no reason
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out.

    We understand you got stuck in Dire Marsh. We're sorry to hear of this, as we can imagine the impact that this may have had. So we can effectively investigate this incident, please reply to us with the following information:

    • The approximate date and time you experienced this incident on.
    • The platform you play on.
    • If certain in-game actions reproduce this issue, then please outline them for us.
    • A linked videoclip of this issue. A site like Youtube would be ideal for this. Please ensure you include a visual of the map location.

    Once we have the above information, we'll investigate. Thanks.

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