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Bungie Answered

Game closes when trying to enter the lobby (PC) Jogo fecha ao tentar entrar no lobby (PC)

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Gbr

-------------ENGLISH----------------

Platform: PC (Steam)
CPU: Ryzen 7 5800X3D
GPU: RTX 3070
OS: Windows 11

The game launches normally, work before entering the main lobby.

When I press Enter to go into the lobby, the screen shows "Entering..." and the loading animation appears. At the exact moment the game should enter the lobby, the screen goes black for about a second and the game closes.

The game does not enter the lobby at all, it closes right when it is about to load it.

The game was working normally before. This issue started suddenly yesterday.

Things I already tried:

  • Reinstalling the game

  • Installing different NVIDIA drivers

  • Reinstalling BattlEye

  • Disabling Steam overlay

  • Clearing Steam cache and configuration

  • Disconnecting peripherals

  • Changing CPU affinity

  • Installing the game on a different drive (SSD → HDD)

The issue still happens every time.

------PT  BR -------------------

PORTUGUÊS (BR)

Plataforma: PC (Steam)
CPU: Ryzen 7 5800X3D
GPU: RTX 3070
Sistema: Windows 11

O jogo abre normalmente e o menu principal funciona.

Quando eu pressiono Enter para entrar no lobby, aparece "Entrando..." com a animação de carregamento. No momento em que o jogo deveria entrar no lobby, a tela fica preta por cerca de um segundo e o jogo fecha.

O jogo não chega a entrar no lobby, ele fecha exatamente quando está prestes a carregar o lobby.

O jogo funcionava normalmente antes. O problema começou de repente ontem à noite.

Coisas que já tentei:

  • Reinstalar o jogo

  • Instalar versões diferentes do driver da NVIDIA

  • Reinstalar o BattlEye

  • Desativar o overlay da Steam

  • Limpar cache e configurações da Steam

  • Desconectar periféricos

  • Alterar afinidade da CPU

  • Instalar o jogo em outro disco (SSD → HD)

O problema continua acontecendo todas as vezes.

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Kommentare

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  • Offizieller Kommentar
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for the report. We're seeing a rise in reports of crashes occurring on certain AMD CPUs and are currently investigating.

  • Avatar
    Gbr

    Any predictions? I've been trying to play for a day and can't. Bungie Support

    0

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