Bungie Answered
Twitch drops from server slam still have not arrived
I've received all other rewards from preordering and the server slam, but I have not gotten the twitch drops yet. Admittedly this may be my fault, I connected my twitch account to Bungie during the drops but I don't know if I missed some kind of window for connecting the two on the Bungie side. Is there any particular go-to forum or contact to get this resolved?
3
Kommentare
Hi there,
Thank you for the report.
We are aware of the issue with this Twitch Drop and are investigating to resolve this as soon as possible.
If you have not already, please view our help page for Twitch Drops to verify that your account was both linked correctly, and linked no less than 12 hours prior to the start of the Marathon Twitch Drop event so that your connection was active in time for the event.
If you didn't connect your account at least 12 hours before the Drop, then there is no guarantee that you will receive your drops.
same for me, now rewards from drops
Same. Still waiting for gifts for 6 days.
It seems like bungie is putting the blame back onto the customer with this one. They keep auto-replying with suggestions to relink your account. I really hope bungie can make things right, because a simple twitch drop campaign should not be this difficult. I will not be supporting, nor telling my friends to support a game with this "blame the customer" attitude. I literaly only care about the bingus emblem. Please fix the drops that your customers that supported your brand new IP rightfully earned.
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