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Bungie Answered

Game STILL crashes while loading into tutorial, post update.

Space_Slime#1387
Steam
I was hoping the update might have fixed this, but the game still freezes and then crashes every time i reach the loading screen for the tutorial. While loading, the audio starts to cut out, then the fps drops to 1 and finally the audio cuts out completely before closing the game.
This happened first during the server slam and most recently at about 13.30 swedish time today, 11/03. 
I don't know how to reproduce it cause i dont know what causes it, but i play on a HP Pavillion Gaming Desktop 690-00xx, with up to date drivers, which i believe meets the steam minimum requirements. With only a week left on steams refund policy i hope this gets resolved soon or im just not gonna be able to play. 

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Kommentare

  • Offizieller Kommentar

    Hi there,

    Thanks for the report.

    Could you give us some additional details to along to go along with your report?
    Error codes received, if any
    The approximate time that this happened

    If you are able to record a video, you can upload it to a site like Youtube, link it to us here, and we'll be glad to take a closer look at the issue.

  • Came to say the same. 3 games in and crash.

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  • Bungie Support 
    I did not receive any error codes with any recent crash. I once got a broccoli error code during the server slam but my drivers are up to date though. The crash in this video was about 18.40 swedish time 03/11.
    Here is a video of launching the game, which is cut short as i actually got through the loading screen for the first time, although it didnt last very long.
    https://youtu.be/-O75uySAt0U 
    And here is a video of the crash that happened about 10 seconds into the tutorial after i pressed escape to pause.
    https://youtu.be/7DF44Q-SS8k


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