Bungie Answered
Yet more Twitch Drop woes
Hey Bungie Support.
I have the Twitch items claimed on my Twitch Account, the account was linked to the Bungie account upon which I play the game - I know it was linked, because when I went to check based on the advice found in other posts, I found that the only option was for me to unlink.
How can I get my pixels?
Edit - none of it is showing up on your Partner Rewards page either.
Further Edit - You did send me an in-game mail reading "THANK YOU FOR PLAYING THE SERVER SLAM" 4 times, though, so it's clear that something has gone a bit funny.
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Kommentare
Hey there,
Thank you for reaching out.
We understand that you’re having trouble getting your Twitch Drops. We can imagine how this may have caused concern. If you haven't done so yet, we would recommend that you double‑check your account links
To do this, go to Bungie.net → Settings → Account Linking and make sure your Twitch account is linked to the same Bungie profile you play Marathon on.
You will also want to make sure you claimed the drops on Twitch. For this, on Twitch, go to Profile → Drops & Rewards → Inventory and confirm each Marathon reward shows as Claimed. Progress only counts on streams with Drops Enabled, and each tier has to be claimed before the next one starts tracking.
Once claimed on Twitch, rewards are granted to your Bungie.net profile and then delivered in‑game. Bungie has said the Twitch Sponsored Kit can take up to 48 hours to show up in your in‑game Mailbox.
Drops only work inside the campaign window (e.g., Server Slam Feb 26–Mar 2 or Launch Drops Mar 5–9). You can claim them from your Twitch inventory for up to 7 days after the campaign ends, but you must redeem them in‑game before the listed cutoff (e.g., March 31 for the Sponsored Kit).
For more information, please see our Twitch Drops Guide.
Can you actually read my post and respond as a human rather than copy and pasting, please. I've already confirmed I've done the things you've suggested.
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